What you will learn 

Day 1

• Introduction to management systems

• What makes a good quality management system?

• The 9001 basic concepts and principles

• Unpacking the standard-real world examples

Day 2

• Introduction to management systems and compliance

• Elements of assessment – terms and definitions

• Principles of assessment explained

• The responsibilities of an internal assessor

• Internal Assessor authority

• Internal assessment practice – things to avoid, best practice techniques

Course overview

• Duration: 2-day

• Delivery: Virtual classroom

• Experience level: All levels are welcome

• Inclusions: 

  • Live Q&A

  • Printable resource material

  • Certificate of attendance

Please note: The order of Day 1 and Day 2 content may vary for different course dates.